- NEW
Enquiry Received
amiller28@gma..+44 7124 598799 Extract Enquiry Details
Rodent activity in basement storage23 July - 14:31- URGENT
Appointment Auto Booked
G. Smitheson: Pest Control Technician24 July - Morning Confirmation Sent to Site Contact
+44 7124 598799Hello Ms Miller, your pest control appointment is confirmed for tomorrow morning with our technician Gavin.Invoice Generated
amiller28@gma..INV29140.pdf£190.50 +VATInvoice Paid Online
INV29140.pdf£190.50 +VAT
“It saves far more than five minutes per job once the whole customer journey is automated.”
- Automate internal tasks and customer interactions
- One central channel for SMS, WhatsApp, calls, email and contact forms
- Cut down admin backlog
- Integrates seamlessly with existing CRM, finance and management platforms
- Automate internal tasks and customer interactions
- One central channel for SMS, WhatsApp, calls, email and contact forms
- Cut down admin backlog
- Integrates seamlessly with existing CRM, finance and management platforms
- Automate internal tasks and customer interactions
- One central channel for SMS, WhatsApp, calls, email and contact forms
- Cut down admin backlog
- Integrates seamlessly with existing CRM, finance and management platforms
Back-office teams are fragmented.
We've fixed it.
Say goodbye to manual data entry and disconnected tools. Manage clients, projects, and back-office workflows with Build Concierge's AI powered Customer Engagement Platform.
See the platform in action
Explore how Build Concierge can transform your business. We’ll walk you through our easy-to-use platform and show the benefits you’ll see from week one.
Smarter operations empower growth
From managing new enquiries to handling invoices and payments, our AI-powered customer engagement platform automates and streamlines your entire customer journey, 24/7.
Joined up communication
Integrate conversations across email, web forms, SMS, WhatsApp and calls into one place.
Concierge Support
Analytics & reports
Our dashboard shows a real-time overview of quote conversions, deadlines, revenue and expenses.
Reporting and Analytics
Easy integrations
Integrate your existing software to cut admin and let automation handle tasks. Adopting new tools becomes simple too, without the need for extra back-office support.
Software Integrations
Secure, automated payments
Send quotes with secure payment links to receive payment smoothly and promptly.
Payments
Automated follow-ups
Send invoices, reminders and feedback requests automatically, freeing up your time and energy.
Automation
“Game changer” - see comments from early reviewers
Don’t take our word for it. See the impact that industry leaders believe Build Concierge will drive their businesses.
Reducing the manual admin elements would save so much time and money and massively improve our customers’ journey.
We’re taking about 100 calls a day. We can’t just keep on adding manpower. We want to grow without scaling overheads.
We come back on Mondays to a wall of emails. It can take a whole day to respond, losing us opportunities.
If we had a chatbot that could respond with data from our knowledge base, it would save our teams hours everyday.
We still have someone who spends the whole day extracting data from one sheet and copying to another. This will be a game changer.
“Our team has built tools used by thousands of service businesses. This is our most exciting development yet.”
Built by the people who get it
Martin Port is a serial tech entrepreneur with a track record of transforming industries through innovation. He founded Masternaut, which grew into Europe's largest fleet management service before its acquisition. In 2013, he launched BigChange, redefining mobile workforce management for service-led businesses. The company won the Queen's Award for Enterprise and became one of the UK's leading tech firms. In 2021, Great Hill Partners invested £75m, valuing BigChange at £100m. BigChange was acquired by Simpro Group at a value exceeding £300m. Martin's third venture, Build Concierge, launched in 2024 to tackle inefficiencies in customer engagement. The Al-powered platform streamlines operations, elevates service, and drives scalable business growth.
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