We are Build Concierge. Powering growth and effortless customer engagement for service businesses.
Our mission is to empower service businesses with one simple to use AI-powered customer engagement platform. So they can run lean, scale with confidence and grow without limits.
People first, always
Behind every automation is a human story. We design technology that empowers people, helping teams work smarter, respond faster and deliver the kind of service customers remember.
Simplicity drives success
We believe great technology should make life easier. From setup to everyday use, our platform is built to remove complexity, reduce admin and create effortless experiences for service businesses and their customers.
Built on trust
Security and reliability aren’t afterthoughts. With ISO 9001 and ISO 27001 certification, encrypted systems and transparent AI, we safeguard your data and your reputation.
Service That Never Stops
We believe great service should be available 24/7, automated where it should be and human where it matters most. Our technology runs around the clock so our customers can too.
Growth with integrity
We grow by helping others grow. Our success is measured by the trust we build, the time we save and the results our customers achieve.
Innovate with purpose
AI is not just about automation, it is about impact. We continuously innovate to solve real problems for service businesses, unlocking new opportunities for growth, efficiency and customer satisfaction.
Loved by service businesses. Small to enterprise. Nationwide.
Meet the founding team
Thoughts from our founder
"Customer engagement is the final frontier for service businesses.
Build Concierge unites every channel, automates admin, and gives teams back control of their time, driving faster growth, happier customers, and more motivated teams.
In all my 30 years in technology, I’ve never seen a bigger opportunity to transform how businesses work. This is the smartest way to grow."
Martin Port
Our company milestones
September 2025
Build Concierge achieves ISO 27001 and ISO 9001 certification and reaches 20 full-time employees, marking a major step in scaling the business and preparing for launch.
July 2025
Build Concierge closes its £3.8 million ($5.1 million) investment round in just four weeks, accelerating product development and go-to-market growth.
May 2025
Live testing begins with early adopters to validate automation, payments, and communication modules, ensuring the platform delivers measurable efficiency and service improvements.
January 2025
Build Concierge enters full development. The founding team expands and early design sprints begin to shape the first version of the AI-powered customer engagement platform.
September 2025
Build Concierge achieves ISO 27001 and ISO 9001 certification and reaches 20 full-time employees, marking a major step in scaling the business and preparing for launch.
July 2025
Build Concierge closes its £3.8 million ($5.1 million) investment round in just four weeks, accelerating product development and go-to-market growth.
May 2025
Live testing begins with early adopters to validate automation, payments, and communication modules, ensuring the platform delivers measurable efficiency and service improvements.
January 2025
Build Concierge enters full development. The founding team expands and early design sprints begin to shape the first version of the AI-powered customer engagement platform.
September 2025
Build Concierge achieves ISO 27001 and ISO 9001 certification and reaches 20 full-time employees, marking a major step in scaling the business and preparing for launch.
July 2025
Build Concierge closes its £3.8 million ($5.1 million) investment round in just four weeks, accelerating product development and go-to-market growth.
May 2025
Live testing begins with early adopters to validate automation, payments, and communication modules, ensuring the platform delivers measurable efficiency and service improvements.
January 2025
Build Concierge enters full development. The founding team expands and early design sprints begin to shape the first version of the AI-powered customer engagement platform.
Behind the scenes at Build Concierge
Martin Port
Simon Field
Leah Port
Matt Fisher
Alex Abrahams
Andy Davenport
Lisa Dover
Life at Build Concierge
Join the team & invest in yourself
Join the smart businesses scaling with Build Concierge.
Built for service businesses of every size, our AI powered customer engagement platform helps you respond faster, cut admin and deliver a better customer experience.
