Jobs That Stall, Flagged Before They Go Stale

No more jobs drifting for weeks because they fell out of view. No more WIP report that nobody trusts. No more month-end scramble through hundreds of open jobs to work out which ones are actually finished.

Every business has jobs in progress. The trouble is the ones that quietly stop moving. A job that was done on site but never closed down. One that has sat at the same status for a fortnight. One that has slipped past its expected completion date without anyone noticing.

Nobody means to let them drift. They just fall out of view. The office is busy with today's fires, and a job that is not shouting for attention does not get any. So it sits.

Work in progress creeps up, cash stays tied up in work that is basically finished, and the problem only surfaces at month end, when someone scrolls through hundreds of open jobs trying to work out which are genuinely live and which simply never got closed.

By then the trail is cold, the customer may have moved on, and the "quick" review turns into a day of detective work.

Build Concierge keeps an eye on every open job so you do not have to. When one stops moving, it flags it to the right person automatically, with the detail attached.

1. Watches every open job. Continuously, in the background, across all your live work.
2. Spots the ones that have stalled. Not closed days after the visit, sat at the same status too long, or past their expected completion date.
3. Works out who owns it. So the flag goes to the person who can actually push it forward.
4. Flags it with the full picture. The job, its status, how long it has been stuck, and what it is waiting on, all attached.
5. Keeps the list live. A running view of every job that needs a push, generated without anyone running a report.

• A live list of every job that needs a push, with no reports to run
• Jobs flagged the moment they stall, not weeks later
• Work in progress you can actually trust
• Cash unlocked sooner, because finished work gets closed and billed
• No more month-end scramble to work out what is really open

Because a person is nudged the moment a job stops moving, work keeps flowing, your work in progress stays honest, and month end stops turning up surprises.

Every business defines "stalled" differently, so the automation flexes to match:

Not closed after the visit

Jobs completed on site but left open days later are flagged for closing and billing, so finished work does not sit uninvoiced.

Stuck at a status

A job sitting at the same stage too long, whether awaiting parts, sign-off or invoice, is surfaced to whoever owns that stage.

Past its completion date

Anything running beyond its expected finish is flagged before the customer has to chase you for it.

Escalation if still ignored

If a flag sits unactioned, it can escalate to a manager, so nothing waits silently.

Just three things:

1. Build Concierge connected to your job management system
2. Your definition of "stalled" (the days and statuses that matter to you)
3. Who owns each stage, so flags reach the right person

We support you in connecting to your job management system. Your rules can be as simple or as specific as you like, for example "flag any job still open seven days after the visit" or "escalate anything past its completion date to the office manager", and we set the routing so every flag reaches the right person first time.

Step 1: Talk to us

Tell us where jobs tend to get stuck in your business, and what "stalled" means to you.

Step 2: We build it with you

We set the rules, the timings, and who each flag goes to.

Step 3: Test it live

We run your real open jobs through it, check the right people get the right flags, then switch it on.

Most businesses are up and running within days.