Van Services Booked With the Garage, Automatically

No more service alerts read, noted and forgotten. No more vehicles running past their service date. No more week of back-and-forth emails to book a five-minute service.

Vehicle service alerts arrive, get read, and get put on the mental "I'll sort that" pile. Then a job comes in, the alert scrolls out of view, and the van quietly runs past its service date. When someone does get to it, booking the service turns into a chain of emails between fleet admin and the garage that drags a five-minute job across a week.

None of it is difficult. It is just one more thing to remember and chase, and it competes with everything else, so it slips.

When a vehicle nears a service milestone, Build Concierge turns the alert into an action instead of a reminder.

1. Catches the alert. As a vehicle approaches its service milestone, the alert comes in with the vehicle details attached.
2. Emails the garage. Instead of just landing in someone's inbox, the workflow emails your nominated garage automatically to arrange the service.
3. Copies the fleet owner. The fleet owner is copied in, so they have visibility without it being their to-do.
4. Turns the alert into a booking. The request goes out straight away, so the service is arranged before it falls due.

• Services arranged before they fall due, automatically
• The garage contacted the moment a vehicle nears its milestone
• The fleet owner kept in the loop without a to-do
• No one watching the service schedule and chasing the garage by hand
• Fewer vehicles running past their service date

The service alert stops being a reminder that gets forgotten and becomes a booking request that goes out on its own, keeping your fleet serviced without the admin.

Alert to booking

A service milestone triggers an email to your nominated garage automatically to arrange the service.

Fleet owner copied

Whoever owns the fleet is copied in for visibility, without it landing as their task.

Your nominated garage

Requests go to the garage you nominate, worded the way you want them.

Vehicle details attached

The alert carries the vehicle's details, so the garage has what it needs to book without a back-and-forth.

Just three things:

1. Build Concierge connected to your fleet or job management system
2. Your service milestone alerts coming through
3. Your nominated garage and who should be copied in

We support you in connecting to your systems, and set the wording and routing up so the right garage gets the right request, with the fleet owner kept informed.

Step 1: Talk to us

Tell us how service alerts reach you today, and how services get booked.

Step 2: We build it with you

We set up the email to the garage, the details it carries, and who gets copied.

Step 3: Test it live

We run real service alerts through it, check the garage requests go out correctly, then switch it on.

Most businesses are up and running within days.